Frequently Asked Questions about Smart Audio Converter

Q. What operating systems does Smart Audio Converter support?

Q. If I purchase this program can I install it on my home computers and my work computer?

Q. I do not have an Internet connection on the computer where I want to install the program, can I purchase it on a CD?

Q. Will my license ever expire?

Q. Are there any annual fees or other hidden charges?

Q. How do I uninstall the software?

Q. How can I convert my files?

Q. Can I purchase Smart Audio Converter without a credit card?

Q. If I purchase Smart Audio Converter and my computer crashes, will you provide another copy?

Q. What is the difference between the trial version and the purchased version of Smart Audio Converter?

Q. Do you provide technical support for Smart Audio Converter?

Q. Which MP3 encoder does Smart Audio Converter use?

Q. How can I remove Smart Audio Converter from my computer system?

Q. I can't find my question here!

Smart Audio Converter Standard

Get FREE Version Now
Free Trial
Get FULL Version Now
Only $19,90

Smart Audio Converter Pro

Get FREE Version Now
Free Trial
Get FULL Version Now
Only $29,90
 

PRO version comes with a very useful tool: CD Ripper that allows you to extract audio tracks directly from your music CDs to computer files.

 

Q. What operating systems does Smart Audio Converter support?

A. Smart Audio Converter supports all versions of Windows 98, NT, Me, 2000, and XP.

 

Q. If I purchase this program can I install it on my home computers and my work computer?

A. Yes, you just need to download the setup file to your other computers and simply install the program. You will not be charged extra.
 

Q. I do not have an Internet connection on the computer where I want to install the program, can I purchase it on a CD?

A. Yes, please click here. to order the program on a CD.
 

Q. Will my license ever expire?

A. Your license will never expire.
 

Q. Are there any annual fees or other hidden charges?

A. There are no annual fees and no hidden charges. You only pay what you see on the order page.
 

Q. How do I uninstall the software?

A. Click Start, then click Control Panel, and double-click Add or Remove Programs. In the Currently installed programs box, click the name of the program, and then click Remove.
 

Q. How can I convert my files?

A. Easily -in a couple of mouse-clicks!

  1. Just click Add File on the main menu and enter the source files you want to convert.
  2. Use the Browse button to enter the output format you want.
  3. Specify the output folder and click Convert.

The time it will take to convert files and the sizes of the files are conveniently displayed on the main window of the interface, so you can just sit back while Smart Audio Converter converts your files.

Note: The output file format settings are carefully pre-set for your convenience, but can be changed after experience with the product.

 

Q. Can I purchase Smart Audio Converter without a credit card?

A. Yes. You can easily make payment using the following methods:

  • Credit Card online
  • Credit Card by fax
  • Credit Card by Phone
  • Paypal
  • ACH with Proforma Invoice
  • Check by US or UK checks
  • Wire Transfer with Proforma Invoice

 

Q. If I purchase Smart Audio Converter and my computer crashes, will you provide another copy?

A. Of course! Just drop us a line if you have accidentally erased it and we will be glad to replace it.

 

Q. What is the difference between the trial version and the purchased version of Smart Audio Converter?

A. The free trial version is equipped with the same features as the version you buy. The trial version converts 60% of the source files you enter for conversion so you can see how effective and powerful it is and can test its excellent digital output before you purchase the software. Use the unlimited, purchased version of Smart Audio Converter to easily convert all your audio files.

 

Q. Do you provide technical support for Smart Audio Converter?

A. Absolutely! Please contact us if you need help or information. Our team of technical experts will be happy to provide you with assistance. Please also visit our Support Center for a prompt response to your questions.

 

Q. Which MP3 encoder does Smart Audio Converter use?

A. Smart Audio Converter works with LAME. For information about LAME please visit www.mp3dev.org

 

Q. How can I remove Smart Audio Converter from my computer system?

A. You can uninstall it easily by opening the Control Panel and double-clicking the Add/Remove Programs option. Now just choose Smart Audio Converter to remove the program.

 

Q. I can't find my question here!

A. Please do not hesitate to contact us at support@SmartAudioConverter.com with your questions. You could also fill in our feedback form to help us to provide the best solution for your needs.

 

For more questions: Support@SmartAudioConverter.com

 

Smart Audio Converter Standard

Get FREE Version Now
Free Trial
Get FULL Version Now
Only $19,90

Smart Audio Converter Pro

Get FREE Version Now
Free Trial
Get FULL Version Now
Only $29,90
PRO version comes with a very useful tool: CD Ripper that allows you to extract audio tracks directly from your music CDs to computer files.